Shipping policy
At Ever Prove, we're committed to delivering your order safely and reliably.
Processing Time
All orders are processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time:
- South Africa: 7–14 business days
While most orders arrive within this timeframe, occasional delays may occur due to courier operations, weather conditions, public holidays, or periods of high demand.
Shipping Costs
Shipping fees are calculated during checkout.
From time to time, Ever Prove may offer Free Shipping promotions on qualifying orders.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email containing your tracking information so you can follow your package every step of the way.
Delivery Address
Please ensure your shipping address is accurate before placing your order. Ever Prove cannot be held responsible for delays or additional charges resulting from incorrect or incomplete delivery information.
Lost or Delayed Orders
If your order has not arrived within 14 business days after dispatch, please contact our support team. We'll work closely with our courier partner to locate your shipment and resolve the issue as quickly as possible.